Last updated: 04 December 2025
This Privacy Notice explains how adfusionsolar (trading as "Synoriya", "we", "us", or "our") collects, uses, and protects your personal information when you use our website and services.
By using our website https://synoriya.com or otherwise interacting with us, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.
1. Who we are
Synoriya is an AI automation company specializing in intelligent business solutions. We provide AI-based automation services including AI receptionists, AI chat and voice assistants, and appointment-setting workflows to help businesses streamline their operations and improve customer engagement.
2. What information we collect
2.1 Information you provide directly
We collect the information you choose to share with us, for example when you:
Book a consultation call (via Calendly or similar tools)
Fill in forms or quizzes on the website
Contact us by email or other channels
Become a client and we set up AI services for you
This may include:
Name
Business name
Email address
Phone number
Preferred meeting date/time and time zone
Information about your business (industry, size, challenges, goals)
Any other information you include in messages or during onboarding
For clients: data you upload or connect to our systems (e.g. contact lists in our client management system)
We do not collect payment card data or process online payments on the website. Clients are invoiced separately.
2.2 Information collected automatically
When you visit our website, some information is collected automatically, such as:
IP address and approximate location (country/region)
Browser type, device type, operating system
Pages visited, time spent, clicks, and navigation paths
Referring website or campaign (if any)
This is mainly collected through our web hosting and security/infrastructure providers and Google Analytics (only if you have given consent via the cookie banner).
2.3 Cookies and similar technologies
We use cookies and similar technologies to:
Remember your preferences (e.g. cookie consent)
Improve the performance and security of the website
Run analytics (only with your consent)
You can learn more and manage your choices in our Cookie Policy.
3. How we use your information
We use your personal information to:
Provide and operate our website
Respond to your inquiries and messages
Schedule and manage consultation calls (e.g. via Calendly)
Understand your business needs and prepare proposals
Deliver and manage our AI automation services for clients
Improve our website, services, and user experience
Run analytics (only where you have given cookie consent)
Comply with legal obligations and protect our legal rights
We do not sell your personal information.
4. Our AI services and client data
When you become a client, we may set up AI workflows (for example using third-party automation platforms). In that context we may process:
Your business contact data
Contact data of your leads or customers (that you provide or connect)
Content of messages, calls, or chat interactions handled by the AI systems
We use this data only to configure, run, and optimize the automation services you have requested, provide support, reporting, and troubleshooting, and to meet legal and contractual obligations.
You are responsible for ensuring that you have a lawful basis to share your customers’ data with us and with any platforms we use on your behalf.
5. Third-party services we use
We may share your information with carefully selected third parties who help us run our business and deliver services, for example:
Website hosting and infrastructure providers
Calendly – for booking and managing appointments
Third-party automation and CRM platforms – to deliver and manage client services
Google Analytics – for website usage statistics (only with your cookie consent)
Email and communication providers – for sending and receiving emails
These providers act as our processors in many cases and only process your information under our instructions and for the purposes described above.
Your clients may also create their own accounts with providers such as Twilio or others directly. In those cases, those providers act as independent controllers, and their own privacy notices apply.
6. Legal bases for processing (EEA/UK)
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal information under one or more of these legal bases:
Consent – for example, when you accept analytics cookies or sign up to receive communications.
Contract – when processing is necessary to perform a contract with you or to take steps at your request before entering into a contract.
Legitimate interests – for example, to improve our services, secure our systems, or communicate with you about relevant services, where those interests are not overridden by your rights.
Legal obligation – where processing is required to comply with laws (e.g. tax, accounting, regulatory requirements).
7. How long we keep your information
We keep your personal information only for as long as necessary to provide our services and operate the website, comply with legal, tax, and accounting obligations, and resolve disputes and enforce agreements.
When data is no longer needed, we delete it or anonymise it. If it is stored in backups, we isolate it from active use until deletion is possible.
8. How we protect your information
We use reasonable technical and organisational measures to protect your personal information, including secure hosting, HTTPS encryption, access controls, and limiting access to personal data to those who need it.
However, no system can be guaranteed 100% secure. Transmission of information over the internet is at your own risk.
9. Your rights
Summary for U.S. Residents: This section explains your rights under various state privacy laws. If you are a resident of California, Virginia, Colorado, Connecticut, or another state with privacy laws, you may have additional rights listed below.
9.1 General Rights (All Users)
Depending on where you live, you may have some or all of the following rights:
Access – to request a copy of the personal information we hold about you
Correction – to have inaccurate or incomplete information corrected
Deletion – to ask us to delete your personal information, in some circumstances
Restriction – to ask us to limit how we use your information
Objection – to object to certain types of processing (e.g. direct marketing)
Data portability – to receive your data in a structured, commonly used format, where applicable
Withdraw consent – where processing is based on your consent
To exercise any of these rights, please contact us at [email protected].
If you are in the EEA, UK, or another region with a data protection authority, you also have the right to lodge a complaint with your local authority.
9.2 Additional U.S. State Privacy Rights
California Residents
Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), you have the right to:
Know what personal information we collect, use, and disclose
Request deletion of your personal information
Correct inaccurate personal information
Opt-out of the sale or sharing of personal information (we do not sell or share personal information)
Limit use of sensitive personal information (we only use this as necessary to provide our services)
Not receive discriminatory treatment for exercising your privacy rights
To exercise these rights, contact us at [email protected]. We may need to verify your identity before processing your request.
Virginia, Colorado, Connecticut, and Other State Residents
If you are a resident of Virginia, Colorado, Connecticut, or another state with privacy laws, you may have the right to:
Confirm whether we process your personal information
Access and obtain a copy of your personal information
Correct inaccuracies in your personal information
Delete your personal information
Obtain a portable copy of your personal information
Opt out of the processing of your personal information for targeted advertising, sales, or profiling
To exercise these rights, contact us at [email protected]. We will respond to your request within the time required by applicable law.
Nevada Residents
Nevada law (SB 220) requires us to disclose that we do not sell your covered information (as defined by Nevada law). However, if you are a Nevada resident, you may still submit a request directing us not to sell your personal information by emailing [email protected].
10. Cookies, Analytics, and Opt-Out Options
10.1 Browser and Device Controls
You can manage your cookie preferences through:
Adjusting your browser settings to block or delete cookies (check your browser's Help section for instructions)
Using privacy-focused browsers or browser extensions
Enabling "Do Not Track" in your browser (note that our website does not currently respond to DNT signals)
10.2 Third-Party Opt-Outs
For third-party services we use:
Google Analytics: You can opt out using Google's browser add-on or adjust settings in our cookie banner
Calendly: Review their privacy policy for opt-out options at calendly.com/privacy
See our Cookie Policy for details.
11. Children
Our website and services are not intended for children under 18 and we do not knowingly collect data from them. If you believe we have collected personal information from a child, please contact us and we will delete it.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top. Significant changes may also be communicated on the website.
13. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:
Synoriya
Email: [email protected] Policy